Legal
Privacy Policy
Effective Date: October 11, 2026 · Last Updated: October 11, 2026
1. Introduction
RIAA Scaffolding LLC (“RIAA Scaffolding,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit https://riaascaffold.com (the “Website”) or submit an inquiry about our scaffolding services in California.
Our services include scaffolding rental, delivery and pickup, installation, and dismantling for residential, commercial, and industrial projects.
Where consent is required by applicable law for a particular data-processing activity, we will obtain that consent as required.
2. Information We Collect
When you submit a quote request or contact us through the Website, we may collect information that you provide, including:
- Name: To identify you and respond to your inquiry.
- Email address: To communicate with you regarding your request.
- Phone number: To contact you about your project.
- ZIP code: To identify the general location of your project and assess service availability.
- Project details: To understand your requested services and assess project requirements.
- Project address: To understand the project location and evaluate relevant access and service requirements.
The exact information collected depends on the fields displayed on the form and the information you choose to submit.
Please provide accurate information and submit only information reasonably necessary for your inquiry. Do not submit sensitive personal information through the Website unless it is specifically required and an appropriate method has been provided.
3. How We Collect Information Through FormSubmit
Our Website uses FormSubmit to process and forward quote-form submissions to our designated business email address.
When you submit a quote request, the information entered into the form is transmitted through FormSubmit for processing and delivery. Depending on the form configuration and service operation, technical information associated with a submission may also be processed.
We use the information delivered through the form to respond to inquiries, evaluate project requirements, prepare estimates, and communicate with prospective customers about our scaffolding services.
FormSubmit operates as a third-party service and may handle submission information in accordance with its own privacy policy and service terms.
You can review FormSubmit's privacy information at:
https://formsubmit.co/privacy.pdf
We do not control the independent policies or practices of third-party service providers. You should review their applicable terms and privacy information to understand how they handle submitted information.
4. Information Collected Automatically
Depending on the Website's configuration, certain technical information may be collected automatically when you visit the Website.
This may include your IP address, browser type, device information, pages visited, referring website, and general usage information.
The collection of this information depends on the Website's hosting configuration, server logs, and any services integrated into the Website.
We have not confirmed whether analytics tools, advertising pixels, or other tracking technologies are enabled. The actual technologies used must be verified so this policy accurately describes our practices.
5. Cookies and Similar Technologies
Cookies and similar technologies may be used to support Website functionality, remember preferences, understand Website performance, or provide other features.
The use of these technologies depends on the Website's actual configuration and the services integrated into it.
If analytics tools, advertising technologies, or nonessential cookies are enabled, this policy should accurately describe their purposes and use. Where required by law, appropriate consent must be obtained before the relevant technologies are activated.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.
Our Website loads fonts from Google Fonts. When you visit, your browser may request font files from Google's servers, which means Google may receive your IP address and basic browser information. Google's practices are described in its privacy policy at https://policies.google.com/privacy.
Do Not Track: Some browsers offer a "Do Not Track" setting. Our Website does not currently respond to Do Not Track signals, and we do not use the Website to track your activity across other websites.
6. How We Use Personal Information
We may use personal information for legitimate business purposes, including:
- Responding to quote requests and customer inquiries.
- Evaluating project requirements and determining whether services may be available.
- Communicating about estimates, scheduling, and potential service arrangements.
- Coordinating delivery, pickup, installation, or dismantling when applicable.
- Maintaining appropriate business and communication records.
- Protecting the Website against fraud, misuse, unauthorized access, and security incidents.
- Complying with applicable legal obligations.
- Resolving disputes and protecting our lawful business interests.
- Improving Website functionality and customer service where appropriate.
We do not currently intend to use quote-request information for promotional email or text marketing. If our practices change, we will comply with applicable notice, consent, and opt-out requirements.
7. How We Share Personal Information
We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, subject to applicable law.
Form processing: FormSubmit processes and forwards quote-form submissions as described in Section 3.
Service providers: Other providers involved in Website hosting, email delivery, security, or Website operations may process information as necessary to provide their services, depending on the Website's actual configuration.
Project-related coordination: Information may be shared with relevant parties when reasonably necessary to evaluate or coordinate a requested project, subject to applicable law and any required authorization.
Legal and safety obligations: Information may be disclosed when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect rights, safety, or property.
Business transactions: Information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
The specific service providers and data-sharing practices must be verified to ensure this description accurately reflects our operations.
8. Sale and Sharing of Personal Information
We do not intend to sell personal information collected through the Website or share it for cross-context behavioral advertising as described under applicable California privacy law.
However, whether a particular activity constitutes a sale or sharing under applicable law depends on the actual data practices and arrangements with third parties.
The Website's integrations and data flows should be reviewed to confirm whether this statement accurately describes our practices.
Where applicable law grants individuals the right to opt out of the sale or sharing of personal information, we will provide and honor the required opt-out process.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on the type of information, the status of an inquiry, whether a project proceeds, applicable legal obligations, and legitimate business needs.
When personal information is no longer reasonably needed, we will delete it or otherwise handle it in accordance with applicable law, subject to permitted retention exceptions.
10. Data Security
We take reasonable measures appropriate to our business and the nature of the information to help protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We cannot guarantee absolute security. Please avoid submitting confidential or sensitive information through ordinary Website forms or email unless an appropriate secure method has been provided.
11. California Privacy Rights
California residents may have rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, if the business is subject to those laws.
Depending on applicable law and any relevant exceptions, these rights may include:
- Right to know and access: Request information about personal information collected, used, disclosed, or otherwise processed about you.
- Right to delete: Request deletion of personal information, subject to applicable exceptions.
- Right to correct: Request correction of inaccurate personal information.
- Right to opt out: Opt out of the sale or sharing of personal information where applicable.
- Right to limit certain uses: Limit certain uses and disclosures of sensitive personal information where applicable.
- Right to non-discrimination: Exercise applicable privacy rights without unlawful discrimination.
Not every business is subject to every requirement of California's comprehensive privacy laws. Applicability depends on the business's circumstances and the relevant statutory criteria.
We will honor privacy rights and requests to the extent required by applicable law.
12. Submitting Privacy Requests
To ask a question about this Privacy Policy or submit a privacy-related request, contact us using the information below.
Email: info@RIAAScaffold.com
Phone: (424) 744-9577
Please describe your request clearly. We may need to verify your identity before completing certain requests, as permitted or required by law.
We may retain information where legally permitted or required, including when necessary to complete a transaction, maintain required records, protect security, or establish, exercise, or defend legal claims.
If additional privacy requirements apply to our business, we will implement the required procedures and request methods.
13. Children's Privacy
The Website is intended for individuals seeking information about scaffolding services for residential, commercial, and industrial projects. It is not designed for children to use independently.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has submitted personal information improperly, please contact us so we can review the matter and take appropriate action where required.
14. Third-Party Websites and Services
The Website may contain links to third-party websites or rely on third-party services.
Those third parties may have their own privacy policies and data practices. We do not control independent third-party websites or services, and you should review their policies when appropriate.
FormSubmit is one such service used to process quote-form submissions. Other integrations, if present, should be identified and reviewed before this policy is published.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, Website technology, data-processing activities, or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.
16. Contact Us
For questions regarding this Privacy Policy or to submit a privacy-related request, please contact:
Business Name: RIAA Scaffolding LLC
Website: https://riaascaffold.com
Email: info@RIAAScaffold.com
Phone: (424) 744-9577